Terms of Service
OVERVIEW
This website is operated by Wuxing. Throughout the site, the terms “we,” “us,” and “our” refer to Wuxing. Wuxing offers this website, including all information, content, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website or purchasing from us, you agree to be bound by these Terms of Service. These Terms apply to all users of the site, including browsers, customers, account holders, and contributors of content.
Please read these Terms carefully before using our website. If you do not agree to these Terms, you may not access the website or use our services.
We reserve the right to update, change, or replace any part of these Terms by posting updates on this page. Your continued use of the website after changes are posted constitutes acceptance of those changes.
SECTION 1 – ONLINE STORE TERMS
By using this website, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you have permission from a parent or legal guardian.
You may not use our products, website, or services for any illegal or unauthorized purpose.
You must not transmit viruses, malware, or any code of a destructive nature.
A breach of these Terms may result in termination of your access to our services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website, products, content, or services without our written permission.
The headings used in this agreement are included for convenience only and do not limit or affect these Terms.
SECTION 3 – PRODUCT NATURE AND SYMBOLIC USE
Wuxing products are symbolic, decorative, and lifestyle objects inspired by BaZi, Chinese Five Element philosophy, crystal meanings, color symbolism, and intention-based personal reflection.
Our products and content are not medical, psychological, financial, legal, or professional advice. They are not intended to diagnose, treat, cure, prevent, or guarantee any physical, emotional, spiritual, financial, or life outcome.
Any Five Element reading, BaZi-related content, product recommendation, or symbolic interpretation provided on this website is for personal reflection, cultural interest, and lifestyle guidance only.
You are responsible for your own decisions and use of our products.
SECTION 4 – ACCURACY OF INFORMATION
We aim to provide accurate, clear, and helpful information. However, we do not guarantee that all information on this website is complete, current, or error-free.
The content on this website is provided for general informational purposes only and should not be relied upon as the sole basis for making decisions.
We reserve the right to modify website content at any time, but we are not obligated to update any information.
SECTION 5 – PRODUCTS, PRICING, AND AVAILABILITY
Products may be available exclusively online through our website. Some products may have limited quantities and are subject to return or exchange only according to our Return & Refund Policy.
We make every effort to display product colors, images, materials, and details as accurately as possible. However, we cannot guarantee that your device screen will display colors or textures exactly as they appear in person.
Product descriptions, availability, and prices are subject to change without notice.
We reserve the right to limit quantities, refuse orders, cancel orders, or discontinue products at any time.
SECTION 6 – BILLING AND ACCOUNT INFORMATION
You agree to provide current, complete, and accurate purchase, billing, shipping, and account information for all purchases made through our website.
You agree to promptly update your account and contact information, including your email address and shipping address, so we can complete your order and contact you when necessary.
We reserve the right to refuse, cancel, or limit any order if we believe the order information is inaccurate, fraudulent, unauthorized, or placed for resale or other improper purposes.
For more details, please review our Return & Refund Policy and Shipping Policy.
SECTION 7 – SHIPPING AND DELIVERY
Shipping times, delivery estimates, customs processing, and carrier updates may vary depending on destination, carrier workload, customs clearance, holidays, weather, and other circumstances beyond our control.
Customers are responsible for providing accurate shipping information at checkout.
Wuxing is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping information provided by the customer.
For more details, please review our Shipping Policy.
SECTION 8 – RETURNS AND REFUNDS
Returns, exchanges, and refunds are handled according to our Return & Refund Policy.
Items must meet the return eligibility requirements stated in that policy.
Original shipping fees, return shipping fees, and certain special offer items may be non-refundable unless otherwise stated.
SECTION 9 – THIRD-PARTY TOOLS AND LINKS
Our website may include third-party tools, payment processors, shipping carriers, tracking services, analytics tools, or links to third-party websites.
We are not responsible for the content, accuracy, privacy practices, policies, services, or products of third-party websites or providers.
Your use of third-party services is at your own risk and may be subject to their own terms and policies.
SECTION 10 – PAYMENT SECURITY
Payments may be processed through third-party payment providers. We do not store your full credit card information on our website.
Payment information is handled according to the security standards and policies of the payment provider used at checkout.
SECTION 11 – USER COMMENTS, FEEDBACK, AND SUBMISSIONS
If you send us comments, reviews, feedback, suggestions, images, ideas, or other submissions, you agree that we may use, edit, publish, display, or share them for business, marketing, customer service, or website improvement purposes, unless prohibited by law.
You agree that your submissions will not violate the rights of any third party, including copyright, trademark, privacy, or personal rights.
You may not submit false, abusive, unlawful, harmful, obscene, or misleading content.
SECTION 12 – PERSONAL INFORMATION
Your submission of personal information through the website is governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, and protect your information.
SECTION 13 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, there may be information on our website that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, delivery times, availability, or other details.
We reserve the right to correct errors, update information, cancel orders, or change details at any time without prior notice, including after an order has been submitted.
SECTION 14 – PROHIBITED USES
You are prohibited from using the website or its content:
– For any unlawful purpose
– To violate any law, regulation, or third-party right
– To infringe our intellectual property or the rights of others
– To submit false or misleading information
– To upload or transmit malicious code
– To collect or track personal information of others
– To spam, phish, scrape, crawl, or misuse the website
– To interfere with the security or operation of the website
– For any abusive, harmful, obscene, or fraudulent purpose
We reserve the right to terminate your access if you violate these prohibited uses.
SECTION 15 – INTELLECTUAL PROPERTY
All website content, including text, images, product descriptions, branding, logos, layouts, graphics, and other materials, belongs to Wuxing or its content providers unless otherwise stated.
You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without written permission.
SECTION 16 – DISCLAIMER OF WARRANTIES
We do not guarantee that your use of our website or services will be uninterrupted, timely, secure, or error-free.
Our website, products, content, and services are provided “as is” and “as available” without warranties of any kind, unless expressly stated by us.
We do not guarantee that any product, reading, recommendation, symbolic object, or content will produce a specific personal, emotional, spiritual, financial, or life result.
SECTION 17 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, Wuxing shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the website, services, content, or products.
This includes, but is not limited to, loss of profits, loss of data, loss of revenue, replacement costs, or any similar damages.
SECTION 18 – INDEMNIFICATION
You agree to indemnify and hold harmless Wuxing, its owners, team members, service providers, partners, suppliers, and affiliates from any claim or demand arising from your breach of these Terms or your violation of any law or third-party rights.
SECTION 19 – SEVERABILITY
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the remaining provisions shall remain valid and enforceable.
SECTION 20 – TERMINATION
These Terms remain effective unless terminated by either you or us.
You may stop using our website at any time.
If we believe you have violated these Terms, we may terminate or restrict your access to our website or services without notice.
SECTION 21 – ENTIRE AGREEMENT
These Terms of Service, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the entire agreement between you and Wuxing regarding your use of this website and our services.
SECTION 22 – GOVERNING LAW
These Terms shall be governed by applicable laws, without regard to conflict of law principles.
SECTION 23 – CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms at any time on this page.
We reserve the right to update, change, or replace any part of these Terms by posting updates to our website.
It is your responsibility to check this page periodically for changes.
SECTION 24 – CONTACT INFORMATION
Questions about these Terms of Service should be sent to us:
Email: sales@wuxingbalance.com
Website: https://wuxingbalance.com